Refund Policy

 The Company gives the refund based on various factors like the number of participants, and the cancellation policies of suppliers like hoteliers, airlines, cruise liners, ground handlers, coach operators, etc. The decision of the Company on the quantum of refund shall be final.

It would take at least a minimum of 15 to 45 days to process the refund (if due).

It is clearly understood that there shall be no refund whatsoever if the Client does not or cannot utilize any of the services like hotels, sightseeing, rides, cruises, meals, entrance fees, optional tours etc., due to any reason whatsoever.

Refunds (If any) for amendments and/or cancellations will be paid directly to the Client for booking made directly with the Company by way of NEFT / RTGS / Crossed cheque. It would at least take 45 days to process refunds.

There is no refund payable for any unutilized services (e.g. meals, entrance fees, optional tours, hotels, transport and sightseeing etc.,) for any reason whatsoever.

Any service booked in advance and cancelled as per booking policy, a refund will be done in the same mode of payment after deducting cancellation charges and actual bank charges if any for refund. ( to the customer bank account if paid by bank transfer, net banking mode / credit /debit card. This process will take 15 to 45 days to reflect in their account.

Clients have option to keep their refund money in our account and collect credit certificate and utilise the same with 24 months.

We suggest customers/clients that they should purchase Travel Insurance – Customers may procure travel insurance (optional) at their own cost.

In a case where a customer along with his family is compelled to discontinue the tour due to any reason whatsoever including illness, death or loss of any travel documents, no claim shall be entertained for a refund of unutilized services. Even if a client is unable to reach the place of commencement of the tour due to any reason whatsoever including loss of baggage or loss of travel documents, his booking shall be treated as a "no show" on the tour and 100% cancellation charges will be levied.